Chicago Parking Operations Manager: Multi-Location Leader

LAZ Parking; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Optional life insurance

Paid time off

Holiday pay

Travel expenses reimbursement

Job summary

LAZ Parking is seeking an Operations Manager to support the General Manager with oversight of financials and operations for multiple locations in the Chicago area. The role focuses on maintaining top-tier service, driving revenue, and guiding regional teams.

The position requires a Bachelor's degree or equivalent experience, 3+ years in management, and proficiency in MS Office. Compensation includes bonus eligibility and a comprehensive benefits package.

Qualifications

• Bachelor's degree or equivalent work experience.
• 3+ years in a management role.
• Commercial and hospitality industry experience.
• Knowledge of Excel, Word, Power Point and MS Office applications.

Responsibilities

• Develop client relationships and support business retention.
• Maximize revenue and control expenses while maintaining service levels.
• Assist regional operations with business development and transitions for new locations.
• Lead and develop teams to achieve goals and reflect LAZ Parking culture.
• Identify high-potential employees to support growth.
• Plan and execute openings of new locations within portfolio.
• Prepare budgets and monthly profit/loss reviews by location.
• Ensure compliance with client contracts and service requirements.
• Produce daily, weekly, monthly, and annual financial/operational reports.
• Coordinate facilities managers and assistants, including union considerations.
• Serve as liaison to patrons and stakeholders impacted by operations.
• Review and edit parking/maintenance agreements and market rates.
• Drive completion of projects and initiatives within portfolio.
• Perform other related duties as assigned.

Skills

Parking management

Leadership

Customer service

Coaching

Multi-location

Budgeting

Forecasting

Stakeholder communication

Team development

Operations

Education

Bachelor's Degree or equivalent

Tools

Excel

MS Office

Job description

LAZ Parking is seeking an Operations Manager to support the General Manager with oversight of financials and operations for multiple locations in the Chicago area. The role focuses on maintaining top-tier service, driving revenue, and guiding regional teams.

The position requires a Bachelor's degree or equivalent experience, 3+ years in management, and proficiency in MS Office. Compensation includes bonus eligibility and a comprehensive benefits package.