Traffic Operations Dispatcher

Kapsch Group; Chesterfield (MO); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO 20 days

No-cost medical

401(k) match

Growth opportunities

Team environment

Job summary

Gateway Guide Traffic Management Center in Chesterfield, MO is hiring a TMC Operator. You will monitor traffic using ITS tech, identify incidents, and coordinate responses to ensure safe, efficient roadways.

Position is full-time with 6:00 AM–2:30 PM or 2:00 PM–10:30 PM shifts, Tuesday–Saturday or Sunday–Thursday. Starting pay is $20.00/hour. A background check is required; IT fluency and local geography knowledge are essential.

Qualifications

• High School diploma or GED required; college degree preferred.
• Proficiency with Windows-based systems and multi-monitor workstations.
• Ability to type quickly and accurately in a fast-paced environment.
• Strong communication skills, both verbal and written.
• Good knowledge of STL-area roadways and geography.
• Willingness to work holidays and weekends in a 24/7/365 operation.
• Ability to pass a comprehensive background check.

Responsibilities

• Operate ITS technologies to monitor traffic conditions.
• Identify and track incidents using CCTV, patrol, and reports.
• Coordinate and dispatch responses to roadway incidents.
• Input real-time data and maintain accurate incident records.
• Prepare traffic reports with travel times and incident summaries.
• Provide traveler information via signs, websites, and partner agencies.
• Collaborate with teammates, first responders, and stakeholders.

Skills

Windows proficiency

Multi-monitor

Typing speed

Communication skills

Teamwork

Local geography knowledge

Real-time prioritization

Flexibility for holidays/weekends

Education

High School diploma or GED

College degree or related experience preferred

Tools

CCTV systems

Job description

Gateway Guide Traffic Management Center in Chesterfield, MO is hiring a TMC Operator. You will monitor traffic using ITS tech, identify incidents, and coordinate responses to ensure safe, efficient roadways.

Position is full-time with 6:00 AM–2:30 PM or 2:00 PM–10:30 PM shifts, Tuesday–Saturday or Sunday–Thursday. Starting pay is $20.00/hour. A background check is required; IT fluency and local geography knowledge are essential.