Traffic Management Center Operator I Start a Career in ITS

Kapsch Group; Chesterfield (MO); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO 20 days per year

No-cost medical insurance option for员工

401(k) with company match

Growth opportunities

Team-oriented work environment

Job summary

Kapsch Group is seeking a Traffic Management Center (TMC) Operator in Chesterfield, MO. You will monitor traffic conditions via ITS technologies, identify incidents, and coordinate with first responders to keep roads safe and efficient.

The role requires strong multi-monitor workstation skills, fast typing, and excellent communication. Shifts include AM/PM hours on a 40-hour work week, with holidays and weekends required.

Qualifications

• Proficiency with Windows-based systems.
• Typing quickly and accurately in a fast-paced environment.
• Strong knowledge of St. Louis-area roadways and geography preferred.
• Excellent communication skills, both verbal and written.
• Ability to prioritize and respond to real-time events with urgency and accuracy.
• Strong teamwork and interpersonal skills.
• Flexibility to work holidays and weekends in a 24/7/365 operation.
• Ability to pass a comprehensive background check.

Responsibilities

• Operate ITS technologies including cameras, sensors, and information systems to monitor traffic conditions.
• Identify and track incidents using CCTV, patrol and police reports, and other data sources.
• Coordinate and dispatch responses to roadway incidents via radio, phone, or internal systems.
• Input and manage data in real-time systems, maintaining accurate records of incidents and response actions.
• Assist with compiling traffic and incident data for reports including travel time, incident summaries, and equipment status.
• Provide traveler information to the public through variable message signs, websites, and partner agencies.
• Work collaboratively with teammates, first responders, and other stakeholders to manage daily operations.

Skills

Windows-based systems

Typing quickly

Oral and written communication

Teamwork

Real-time prioritization

Flexible schedule

Background check readiness

Education

High School diploma or GED

College degree or related work experience

Job description

Kapsch Group is seeking a Traffic Management Center (TMC) Operator in Chesterfield, MO. You will monitor traffic conditions via ITS technologies, identify incidents, and coordinate with first responders to keep roads safe and efficient.

The role requires strong multi-monitor workstation skills, fast typing, and excellent communication. Shifts include AM/PM hours on a 40-hour work week, with holidays and weekends required.