Trading Floor Onsite Technician – Unigy Specialist

IPC Systems

New York (NY)

On-site

USD 90,000 - 130,000

Full time

44 hours ago
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Benefits offered by this job

Medical, Dental and Vision
401(k) with matching
Flexible PTO

Job summary

IPC Systems is seeking an Onsite Unigy Technician to deliver hands-on technical support directly on the client's NYC trading floor. You will manage user configurations in Unigy, support MACD requests, and assist with incident resolution while coordinating with traders and IPC teams.

The role requires collaboration with client IT teams, strong troubleshooting, and a proactive approach to keeping trading floor systems fully operational and validated after changes.

Qualifications

  • Strong troubleshooting and problem-solving in high-pressure environments.
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Responsibilities

  • Provide hands-on technical support at the client's trading floor in NYC.

Skills

Troubleshooting
IT Infrastructure
VoIP/SIP
ITSM/Incident Mgmt
MACD
Communication
Documentation
Networking basics
Independent work
Detail-oriented

Tools

IPC Unigy
Remedy
ServiceNow
Routers & Switches

Job description

IPC Systems is seeking an Onsite Unigy Technician to deliver hands-on technical support directly on the client's NYC trading floor. You will manage user configurations in Unigy, support MACD requests, and assist with incident resolution while coordinating with traders and IPC teams.

The role requires collaboration with client IT teams, strong troubleshooting, and a proactive approach to keeping trading floor systems fully operational and validated after changes.

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