Trading Floor Voice Engineer - IPC Unigy/Cloud9

Cantor Fitzgerald; New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement plan

Paid time off

Job summary

A global financial services firm is seeking an experienced Voice Engineer to join its infrastructure team in New York City. This role involves implementing and supporting voice solutions across trading floors, troubleshooting complex voice issues, and collaborating with various support teams. Ideal candidates will have over 5 years of experience, strong technical expertise in IPC Unigy and Cloud9 platforms, and the ability to work in a fast-paced environment. The position offers competitive compensation and benefits.

Qualifications

• 5+ years of experience as a Voice Engineer in a large enterprise environment.
• Strong experience with IPC Unigy, Cloud9, and related voice trading technologies.
• Solid understanding of SIP, VoIP, QoS, SBCs, and voice network fundamentals.

Responsibilities

• Implement and support voice solutions across trading floors and corporate environments.
• Troubleshoot complex voice infrastructure issues with minimal downtime.
• Collaborate with network and trading support teams for seamless communication.

Skills

Voice Engineering

Cloud9 voice trading platforms

IPC Unigy technologies

SIP

VoIP

Education

Bachelor's Degree

Tools

IPC Unigy IQ-max

NICE NT-r

NTR-x

Compass

Job description

A global financial services firm is seeking an experienced Voice Engineer to join its infrastructure team in New York City. This role involves implementing and supporting voice solutions across trading floors, troubleshooting complex voice issues, and collaborating with various support teams. Ideal candidates will have over 5 years of experience, strong technical expertise in IPC Unigy and Cloud9 platforms, and the ability to work in a fast-paced environment. The position offers competitive compensation and benefits.