Tradeshow Exhibitor Success Coordinator

GES - Global Experience Specialists; Hodgkins (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salaries

401K with company match

Healthcare/vision/dental insurance

Wellness benefits

Career development program

Employee assistance program

Vacation time

Community involvement opportunities

Team activities

Job summary

Global Experience Specialists (GES) is seeking an Exhibitor Showsite Coordinator to assist customers at tradeshows, conventions, and events. The role reports to the Manager of Exhibitor Success and focuses on coordinating tasks from pre-show to show close, ensuring seamless service and customer satisfaction.

The successful candidate will coordinate projects, maintain strong communication, and deliver outstanding service.

Qualifications

• Must have strong organizational, communication, and problem-solving skills.
• Customer service mindset with a positive attitude.
• Flexibility to work outside the department for the greater good.
• Ability to work in a team environment or individually as needed.
• Ability to collaborate with outside departments.
• Flexible schedule, overtime required and travel 50-75%.
• 1+ years in customer service or similar roles.
• Ability to navigate technology such as cell phone and computer.

Responsibilities

• Actively participate in the pre-show planning process.
• Participate in timely completion of show site tasks including setting up and breaking down the Service Center.
• Create, maintain, process, and complete all orders/labor, billing, and collection requirements.
• Conduct invoice reviews with customers as needed.
• Assist on projects as assigned.

Skills

Organizational skills

Communication skills

Problem-solving

Customer service mindset

Ability to work in teams or alone

Collaboration with other departments

Flexibility and travel willingness

Technology navigation (cell phone/comp

Job description

Global Experience Specialists (GES) is seeking an Exhibitor Showsite Coordinator to assist customers at tradeshows, conventions, and events. The role reports to the Manager of Exhibitor Success and focuses on coordinating tasks from pre-show to show close, ensuring seamless service and customer satisfaction.

The successful candidate will coordinate projects, maintain strong communication, and deliver outstanding service.