Exhibitor Success & Showsite Coordinator

Global Experience Specialists, Inc; Illinois; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K with company match

Wellness benefits

Employee assistance program

Vacation time

Community involvement opportunities

Team activities

Job summary

Global Experience Specialists, Inc is seeking an Exhibitor Showsite Coordinator to assist customers at tradeshows, conventions and events. You will handle pre-show planning, show-site setup/breakdown, and billing/invoice processing as part of coordinating orders and labor.

The role reports to the Manager of Exhibitor Success and requires strong communication, organization, and a positive customer-service mindset. Travel 50-75% and willingness to work nights/weekends are needed.

Qualifications

• Must have strong organizational skills, communication skills, and problem-solving skills.
• Ability to navigate technology such as cell phone and computer.
• Customer service mindset with a positive attitude.
• Flexibility to work outside of the department for the greater good.
• Ability to work in a team environment or individually as needed.
• Ability to collaborate with outside departments.
• Flexible schedule, overtime required and ability to travel 50-75% of the time.
• 1+ years in customer service or similar roles.

Responsibilities

• Actively participate in the pre-show planning process.
• Participate in timely completion of show site tasks including setting up and breaking down the Service Center.
• Create, maintain, process, and complete all orders/labor, billing, and collection requirements.
• Conduct invoice reviews with customers as needed.
• Assist on projects as assigned.

Skills

Organizational skills

Communication skills

Problem-solving

Customer service mindset

Teamwork

Cross-department collaboration

Flexibility

Travel readiness

1+ years in customer service

Tools

Computer

Cell phone

Job description

Global Experience Specialists, Inc is seeking an Exhibitor Showsite Coordinator to assist customers at tradeshows, conventions and events. You will handle pre-show planning, show-site setup/breakdown, and billing/invoice processing as part of coordinating orders and labor.

The role reports to the Manager of Exhibitor Success and requires strong communication, organization, and a positive customer-service mindset. Travel 50-75% and willingness to work nights/weekends are needed.