Trade Floor IT Support Specialist: Bloomberg & Citrix Expert

Northbound Executive Search; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Northbound Executive Search is seeking a proactive Trade Floor Support Specialist to join a fast-paced IT environment. You will provide hands-on technical support for Windows workstations, Microsoft 365, identity and access management, conference rooms, endpoint management, and business-critical applications within a financial services setting.

Key responsibilities include Tier support via phone, email, and in person; Active Directory and M365 administration; deploying Windows images and

Qualifications

• 5+ years of desktop support experience in fast-paced environments.
• Strong knowledge of Windows, Active Directory, Microsoft 365, endpoint management and hardware.
• Experience with Bloomberg Terminal, Citrix Workspace, and conference room tech.
• Excellent communication, organization and problem-solving skills.

Responsibilities

• Provide Tier technical support via phone, email, and in person.
• Administer and support Active Directory, Microsoft 365, user accounts, groups, permissions, and identity/access management.
• Deploy and maintain Windows images, software, desktops, laptops, printers, and endpoint configurations.
• Troubleshoot and support Bloomberg Terminal, Bloomberg add-ins, and Citrix Workspace.
• Support conference room technology, video conferencing, displays, audio equipment, and devices.
• Create and maintain technical documentation.

Skills

Windows

Active Directory

Microsoft 365

Endpoint management

Customer service

Tools

Bloomberg Terminal

Citrix Workspace

Video conferencing equipment

Job description

Northbound Executive Search is seeking a proactive Trade Floor Support Specialist to join a fast-paced IT environment. You will provide hands-on technical support for Windows workstations, Microsoft 365, identity and access management, conference rooms, endpoint management, and business-critical applications within a financial services setting.

Key responsibilities include Tier support via phone, email, and in person; Active Directory and M365 administration; deploying Windows images and