Toyota Service Manager — Lead High-Performance Team, $175K+

Beaman Toyota; Nashville (TN); On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Employee Discounts on Vehicles, Parts,

Hudson Academy Development

Job summary

Beaman Toyota, part of Hudson Automotive Group, seeks an Automotive Service Manager to lead a top-performing, high-volume service operation. You will develop Service Advisors, support technicians, and drive profitability with a customer-first mindset.

Join a culture focused on accountability, teamwork, and continuous improvement, with leadership development through Hudson Academy and clear career advancement opportunities.

Qualifications

• Proven track record of leading and developing service teams.
• Experience driving financial and operational goals.
• Strong leadership and communication skills.
• Ability to coach Service Advisors and technicians.

Responsibilities

• Lead, coach, and retain a high-performing service team.
• Establish performance expectations and accountability.
• Monitor advisor performance, technician productivity, and profitability.
• Improve workflow and service processes for efficiency.
• Recruit, train, and develop department staff.
• Maintain high customer satisfaction and handle escalations.
• Collaborate across Parts, Sales, and other departments.

Skills

Leadership

Coaching

Performance management

Customer service

Communication

Conflict resolution

Tools

Dealership Management System

Service performance reporting

Job description

Beaman Toyota, part of Hudson Automotive Group, seeks an Automotive Service Manager to lead a top-performing, high-volume service operation. You will develop Service Advisors, support technicians, and drive profitability with a customer-first mindset.

Join a culture focused on accountability, teamwork, and continuous improvement, with leadership development through Hudson Academy and clear career advancement opportunities.