Top Service Advisor - High Earnings, Growth & Perks

Wyatt Johnson Toyota; Clarksville (TN); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation & Holidays

Yearly PTO Accrual

Employee Discounts on Services

Job summary

Wyatt Johnson Toyota, part of Hudson Automotive Group, seeks experienced Service Advisors for a high-volume, customer-focused service department. You will build lasting relationships, document service needs, and present maintenance options while coordinating with technicians to ensure timely, quality repairs.

The role rewards performance with strong earning potential and growth opportunities. With a loyal customer base and leadership support, you’ll have the tools to succeed in a dynamic

Qualifications

• Previous customer service experience required.
• Automotive service advising or automotive sales experience preferred.
• Proven track record of delivering outstanding customer experiences.
• Ability to effectively guide customers through the service process.
• Experience using CRM software and dealership technology platforms.
• Excellent communication and relationship-building skills.
• Strong emotional intelligence and problem-solving abilities.
• Self-motivated professional with a positive attitude and growth mindset.

Responsibilities

• Building lasting customer relationships through exceptional service experiences.
• Listening to customer concerns and accurately documenting service needs.
• Presenting maintenance recommendations and repair solutions.
• Communicating with technicians to ensure efficient repair processes.
• Providing timely updates and follow-up throughout the service visit.
• Ensuring every customer leaves with confidence in their service experience.
• Consistently meeting performance and customer satisfaction goals.

Skills

Customer service

Communication

CRM software

Problem solving

Relationship building

Team collaboration

Growth mindset

Emotional intelligence

Tools

CRM software

Job description

Wyatt Johnson Toyota, part of Hudson Automotive Group, seeks experienced Service Advisors for a high-volume, customer-focused service department. You will build lasting relationships, document service needs, and present maintenance options while coordinating with technicians to ensure timely, quality repairs.

The role rewards performance with strong earning potential and growth opportunities. With a loyal customer base and leadership support, you’ll have the tools to succeed in a dynamic