Top-Paying Call Center Rep — Customer Service & Lead Gen

Cellular Sales; Pasadena (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Cellular Sales in Pasadena, TX is seeking a Call Center Representative to support the sales force and deliver outstanding customer experiences. You will follow up on leads, handle inquiries by phone and text, and contribute to traffic and growth.

Ideal candidates bring a positive attitude, solid communication skills, and comfort with technology products. A high school diploma or GED is required; college degree is a plus, and two years of related experience is preferred.

Qualifications

• High School diploma or GED required.
• Minimum two years of related work experience.
• Experience in a call center or customer service environment preferred.
• Proficient in Microsoft Office.
• Knowledge of customer service principles and practices.
• Data entry and typing skills (including 10 key).

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to market success.
• Handle customer inquiries by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts on various topics.
• Research required information using available resources.
• Provide customers with product and service information.

Skills

Attention to detail

Oral communication

Planning and organizing

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

Data entry

Job description

Cellular Sales in Pasadena, TX is seeking a Call Center Representative to support the sales force and deliver outstanding customer experiences. You will follow up on leads, handle inquiries by phone and text, and contribute to traffic and growth.

Ideal candidates bring a positive attitude, solid communication skills, and comfort with technology products. A high school diploma or GED is required; college degree is a plus, and two years of related experience is preferred.