Growth-Focused Call Center & Sales Support Agent

Cellular Sales; Colorado Springs (CO); On-site; USD 21,000 - 23,000; Full time

Job summary

Cellular Sales is hiring a Call Center Representative to support our growing sales force. You will respond to inquiries, generate leads, and help drive store traffic in a fast-paced, customer-focused environment. A positive attitude and strong communication are essential.

The role is full-time, pays $15–$17 per hour, and requires a high school diploma or GED with experience in office or call center settings; proficiency in Microsoft Office is preferred.

Qualifications

• High school diploma or GED required.
• Minimum two years of related work experience.
• Proficient in Microsoft Office.
• Knowledge of customer service principles and practices.
• Experience in a call center or customer service environment.
• Data entry and typing skills (including 10 key).

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries both by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handing different topics.
• Research required information using available resources.
• Provide customers with product and service information.
• Candidates should be able to take feedback and criticism to improve productivity and character.

Skills

Attention to Detail

Oral Communication

Planning and Organizing

Problem Solving

Written Communication

Education

High School diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Cellular Sales is hiring a Call Center Representative to support our growing sales force. You will respond to inquiries, generate leads, and help drive store traffic in a fast-paced, customer-focused environment. A positive attitude and strong communication are essential.

The role is full-time, pays $15–$17 per hour, and requires a high school diploma or GED with experience in office or call center settings; proficiency in Microsoft Office is preferred.