Call Center Pro: Customer Support & Lead Generator

Cellular Sales; La Marque (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cellular Sales seeks a motivated Call Center Representative to join our growing team. You will handle customer inquiries by phone and text, follow scripts, and help generate sales leads while supporting the field sales force.

A positive attitude, strong communication skills, and a basic understanding of technology products are essential. This is a full-time role in a fast-paced environment with opportunities for development and advancement within a nationwide wireless leader.

Qualifications

• High school diploma or GED required.
• Minimum two years of related work experience.
• Excellent communication and customer service skills.
• Interest and understanding of technology products and services.
• Proficient in Microsoft Office.

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries both by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handing different topics.
• Research required information using available resources.
• Provide customers with product and service information.
• Take feedback and criticism to improve productivity and character.

Skills

Attention to Detail

Oral Communication

Planning

Problem Solving

Written Communication

Customer Service

Education

High School diploma or GED

Tools

Microsoft Office

Typing

Job description

Cellular Sales seeks a motivated Call Center Representative to join our growing team. You will handle customer inquiries by phone and text, follow scripts, and help generate sales leads while supporting the field sales force.

A positive attitude, strong communication skills, and a basic understanding of technology products are essential. This is a full-time role in a fast-paced environment with opportunities for development and advancement within a nationwide wireless leader.