Wireless Call Center Associate - Grow Your Career

Cellular Sales; Riverview (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Cellular Sales is seeking a Call Center Representative to support the sales force and respond to customer inquiries by phone and text. This role emphasizes responsiveness, product knowledge, and teamwork within a growing company network.

The ideal candidate will have a High School diploma or GED, general office experience, and proficiency in Microsoft Office, plus strong communication and data-entry skills to deliver exceptional customer experiences.

Qualifications

• Required: High School diploma or GED.
• Preferred: College degree.
• Experience in a call center or customer service environment is a plus.
• Data entry and typing skills (including 10 key).
• Proficient in Microsoft Office.

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries both by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handling different topics.
• Research required information using available resources.
• Provide customers with product and service information.
• Take feedback to improve productivity and character.

Skills

Customer service

Communication

Data entry

Typing

Positive attitude

Education

High School diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Cellular Sales is seeking a Call Center Representative to support the sales force and respond to customer inquiries by phone and text. This role emphasizes responsiveness, product knowledge, and teamwork within a growing company network.

The ideal candidate will have a High School diploma or GED, general office experience, and proficiency in Microsoft Office, plus strong communication and data-entry skills to deliver exceptional customer experiences.