Top-Pay Service Advisor in a Climate-Controlled Shop

ED MORSE AUTOMOTIVE GROUP; Florida; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Uncapped earnings

401K with company match

Health benefits (Medical, Dental, Vis

Life Insurance

Disability insurance

Employee Assistance Program

Wellness program

Vacation pay

Sick pay

Six paid holidays

Employee purchase program

Referral program

Ed Morse Cares

Career growth opportunities

Education & training

Job summary

Ed Morse Automotive Group in Florida seeks a skilled Service Advisor to be the primary liaison for customers seeking repair and maintenance services. You will work closely with the Service Manager, sales teams, and technicians to ensure customer satisfaction and drive service sales.

The role emphasizes excellent telephone communication, a professional demeanor, and a focus on delivering accurate estimates and solutions in a fast-paced environment.

Qualifications

• Candidates must be well spoken and have excellent telephone skills.
• 3-5 years experience desejar? (Note: keep concise within 140 chars)

Responsibilities

• Serve as the principal contact between the dealership and customers for repair and maintenance service.
• Aim to maximize dealership sales of parts and service.
• Coordinate with Service Manager, sales managers, and technicians.
• Address customer complaints not resolved at the service writer level.
• Greet service customers warmly and provide accurate diagnostics and estimates.

Skills

Clear communication

Telephone skills

Customer service

Job description

Ed Morse Automotive Group in Florida seeks a skilled Service Advisor to be the primary liaison for customers seeking repair and maintenance services. You will work closely with the Service Manager, sales teams, and technicians to ensure customer satisfaction and drive service sales.

The role emphasizes excellent telephone communication, a professional demeanor, and a focus on delivering accurate estimates and solutions in a fast-paced environment.