Top-Pay Service Advisor | Growth & Climate-Controlled Shop

Ed Morse; Town of Florida (NY); Hybrid; USD 38,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Uncapped bonuses

401K with company match

Health benefits

Job summary

Ed Morse Automotive Group seeks a skilled Service Advisor to be the primary liaison between customers and the dealership for vehicle repair and maintenance. You will work closely with service managers and technicians to ensure satisfaction and drive parts and service sales.

Join a family-oriented group that values growth, with weekly pay, bonuses, 401(k) with match, and comprehensive health benefits to support your career development.

Qualifications

• Must be well spoken and have excellent telephone skills.
• 3-5 years experience in a customer-facing role.
• Provide exceptional personalized service and maintain professionalism.

Responsibilities

• Act as the principal contact between the dealership and customers for repair and maintenance service.
• Aim to maximize dealership sales of parts and service while ensuring customer satisfaction.
• Collaborate with service managers, group leaders, and technicians.
• Address customer complaints with professionalism and courtesy.
• Answer calls promptly and greet service customers warmly.
• Provide logical diagnostic recommendations and accurate estimates.

Skills

Telephone skills

Customer service

Communication

Job description

Ed Morse Automotive Group seeks a skilled Service Advisor to be the primary liaison between customers and the dealership for vehicle repair and maintenance. You will work closely with service managers and technicians to ensure satisfaction and drive parts and service sales.

Join a family-oriented group that values growth, with weekly pay, bonuses, 401(k) with match, and comprehensive health benefits to support your career development.