Top-Paid Call Center Rep — Customer Success & Growth

Cellular Sales; Bartow (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Cellular Sales is seeking a Call Center Representative to support the existing sales team and enhance customer interactions. The role focuses on handling inquiries via phone and text, following scripts, and collaborating to improve sales processes.

Ideal candidates bring a HS diploma or GED and proven experience in customer service or a call center. Proficiency with Microsoft Office and data-entry skills are valued in a fast-paced, customer-focused environment.

Qualifications

• High School diploma or GED is required.
• Experience in customer service or call center environments is preferred.
• Strong communication and problem-solving abilities are essential.
• Proficient in data entry and typing.
• Familiarity with Microsoft Office products.
• Ability to learn and follow scripts and procedures.

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to market success.
• Handle customer inquiries by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handling different topics.
• Research required information using available resources.
• Provide customers with product and service information.
• Take feedback to improve productivity and performance.

Skills

Customer service

Communication

Data entry

Typing

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Cellular Sales is seeking a Call Center Representative to support the existing sales team and enhance customer interactions. The role focuses on handling inquiries via phone and text, following scripts, and collaborating to improve sales processes.

Ideal candidates bring a HS diploma or GED and proven experience in customer service or a call center. Proficiency with Microsoft Office and data-entry skills are valued in a fast-paced, customer-focused environment.