Career-Driven Call Center Specialist

Talentify; La Marque (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Cellular Sales in Texas is hiring a Call Center Representative to support the sales force and regional growth. You will handle customer inquiries by phone and text, follow up on leads, and generate traffic to stores while delivering product and service information.

Ideal candidates bring a high school diploma or GED, experience in a call center or customer service environment, proficiency with Microsoft Office, strong communication, and a willingness to learn about technology products.

Qualifications

• High School diploma or GED.
• Experience in a call center or customer service environment.
• Proficient in Microsoft Office.
• Knowledge of customer service principles and practices.
• Data entry and typing skills (including 10 key).
• Minimum two years of related work experience.
• Interest and understanding of technology products and services.
• Business ownership mentality.

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts on different topics.
• Research required information using available resources.
• Provide customers with product and service information.

Skills

Microsoft Office proficiency

Customer service experience

Call center experience

Data entry and 10-key typing

Effective communication

Positive attitude

Business ownership mindset

Education

High school diploma or GED

Job description

Cellular Sales in Texas is hiring a Call Center Representative to support the sales force and regional growth. You will handle customer inquiries by phone and text, follow up on leads, and generate traffic to stores while delivering product and service information.

Ideal candidates bring a high school diploma or GED, experience in a call center or customer service environment, proficiency with Microsoft Office, strong communication, and a willingness to learn about technology products.