Customer Success & Sales Support Specialist

Talentify; Clearwater (FL); On-site; USD 1,929,000 - 2,755,000; Full time

Job summary

Cellular Sales is seeking a Call Center Representative to support the sales force, handle customer inquiries by phone and text, and generate leads. The role emphasizes communication, problem solving, and data accuracy in a fast-paced environment.

The company promotes a family atmosphere with opportunities for growth and recognition as a premier Verizon partner, with high industry compensation and a strong team culture. Training and ongoing development are provided.

Qualifications

• High School diploma or GED required.
• Call center or customer service experience preferred.
• Data entry and typing skills (including 10 key) preferred.

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts for different topics.
• Research required information using available resources.
• Provide customers with product and service information.

Skills

Attention to Detail

Oral Communication

Planning and Organizing

Problem Solving

Written Communication

Education

High School diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Cellular Sales is seeking a Call Center Representative to support the sales force, handle customer inquiries by phone and text, and generate leads. The role emphasizes communication, problem solving, and data accuracy in a fast-paced environment.

The company promotes a family atmosphere with opportunities for growth and recognition as a premier Verizon partner, with high industry compensation and a strong team culture. Training and ongoing development are provided.