Growth-Focused Call Center Associate | $16/HR + Commission

Cellular Sales; Roscoe Township (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Commission

Job summary

Cellular Sales is seeking a dedicated Call Center Representative to support the sales force, handle customer inquiries by phone and text, and drive lead generation in a fast-paced environment.

Ideal candidates will have a high school diploma or GED, at least two years of related experience, and proficiency with Microsoft Office. This full-time role offers a base of $16/hr plus commission and opportunities for growth.

Qualifications

• High School diploma or GED.
• Minimum two years of related work experience.
• Experience in a call center or customer service environment.
• Proficient in Microsoft Office.
• Knowledge of customer service principles and practices.
• Data entry and typing skills (including 10 key).

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries both by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handing different topics.
• Research required information using available resources.
• Provide customers with product and service information.
• Candidates should be able to take feedback and criticism to improve productivity.

Skills

Customer service

Call center

Microsoft Office

Typing (10-key)

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Cellular Sales is seeking a dedicated Call Center Representative to support the sales force, handle customer inquiries by phone and text, and drive lead generation in a fast-paced environment.

Ideal candidates will have a high school diploma or GED, at least two years of related experience, and proficiency with Microsoft Office. This full-time role offers a base of $16/hr plus commission and opportunities for growth.