Wireless Customer Success & Lead Gen Specialist

Talentify; Kemah (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cellular Sales is hiring a Call Center Representative to support the sales team and respond to customer inquiries by phone and text. The role focuses on following leads, generating traffic, and providing product information in a fast-paced environment.

Ideal candidates have a high school diploma or GED, office experience, and strong typing/data entry skills, with proficiency in Microsoft Office and knowledge of customer service principles.

Qualifications

• High School diploma or GED required.
• Previous office experience preferred.
• Proficient in Microsoft Office.
• Knowledge of customer service principles and practices.
• Experience in a call center or customer service environment.
• Data entry and typing skills (including 10 key).

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries both by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handing different topics.
• Research required information using available resources.
• Provide customers with product and service information.

Skills

Customer service

Communication

Data entry

Typing

Education

High School diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Cellular Sales is hiring a Call Center Representative to support the sales team and respond to customer inquiries by phone and text. The role focuses on following leads, generating traffic, and providing product information in a fast-paced environment.

Ideal candidates have a high school diploma or GED, office experience, and strong typing/data entry skills, with proficiency in Microsoft Office and knowledge of customer service principles.