Top-Paid Call Center Associate – Customer Growth

Cellular Sales, Verizon Authorized Retailer; Pasadena (TX); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Cellular Sales is hiring a Call Center Representative to support the sales force and provide exceptional customer service. The role involves following up on leads, handling inquiries by phone and text, and generating sales leads to drive store traffic and market success.

The ideal candidate has a high school diploma, 2+ years of related experience, and proficient computer skills, including Microsoft Office.

Competenze

• High school diploma or GED required.
• Two years of related work experience.
• Proficient in Microsoft Office.
• Knowledge of customer service principles.
• Experience in a call center or customer service environment.
• Data entry and typing skills (including 10 key).

Mansioni

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handling different topics.
• Research required information using available resources.
• Provide customers with product and service information.
• Take feedback and criticism to improve productivity and character.

Conoscenze

Customer service

Call center experience

Data entry

Typing (10 key)

Microsoft Office

Effective communication

Technology products knowledge

Business ownership mentality

Formazione

High School diploma or GED

College degree preferred

Previous office experience

Strumenti

Microsoft Office

Descrizione del lavoro

Cellular Sales is hiring a Call Center Representative to support the sales force and provide exceptional customer service. The role involves following up on leads, handling inquiries by phone and text, and generating sales leads to drive store traffic and market success.

The ideal candidate has a high school diploma, 2+ years of related experience, and proficient computer skills, including Microsoft Office.