Top Ford Service Advisor - $4K Sign-On, Up to $150K

Germain Honda; Beavercreek (OH); Sur place; USD 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

Comprehensive Coverage & Health, &nbsp

Dental and Vision Insurance

401(k) Savings Plan with EmployerMatch

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development

Employee Discounts

Résumé du poste

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Experienced Ford Service Advisor to own the customer experience in the service lane. You will be the first point of contact for vehicle status, repairs and diagnostics, and coordinate with technicians and customers.

The role offers up to a $4,000 sign-on bonus and an earning potential of up to $150,000 annually. Germain provides comprehensive benefits and opportunities for professional development.

Qualifications

• Ford Service Advisor experience preferred.
• Proven CSI scores.
• Strong sales performance and customer retention.
• Excellent communication and relationship-building skills.
• Outstanding organizational and follow-up skills.
• A positive attitude and strong work ethic.
• Clean driving record.

Responsabilités

• Answers service calls, set and confirm appointments.
• Write repair orders.
• Act as a liaison between the technician and customer.
• Assist your client through the service process.
• Collaborate with team members for loaner availability, warranty processing and disclosure.

Connaissances

CSI scores

Sales performance

Customer retention

Communication

Relationship-building

Organizational skills

Follow-up

Positive attitude

Description du poste

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Experienced Ford Service Advisor to own the customer experience in the service lane. You will be the first point of contact for vehicle status, repairs and diagnostics, and coordinate with technicians and customers.

The role offers up to a $4,000 sign-on bonus and an earning potential of up to $150,000 annually. Germain provides comprehensive benefits and opportunities for professional development.