Senior Ford Service Advisor – High Earnings & Sign-On

Germain Ford of Beavercreek; Beavercreek (OH); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Comprehensive Coverage & Health, D ent

401(k) Savings Plan with EmployerMatch

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development and 1

Company Outings and Activities

Employee Discounts

Job summary

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Experienced Ford Service Advisor to own the customer experience in the service lane and be the first point of contact for vehicle status, repairs and diagnostics. The role offers a sign-on bonus up to $4,000 and an earning potential up to $150,000, reflecting a strong sales and service performance culture.

You’ll coordinate with technicians, write repair orders, manage appointments and help customers through the service process while

Qualifications

• Previous Ford Service Advisor experience preferred.
• Proven track record of excellent CSI scores.
• Strong sales performance and customer retention.
• Excellent communication and relationship-building skills.
• Outstanding organizational and follow-up skills.
• A positive attitude and strong work ethic.
• Clean driving record.

Responsibilities

• Answers service calls, set and confirm appointments.
• Write repair orders.
• Act as a liaison between the technician and customer.
• Assist your client through the service process.
• Collaborate with various team members for loaner availability, proper warranty processing and disclosure

Skills

Ford Service Advisor

Customer service

Sales performance

Communication skills

Organization

Job description

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Experienced Ford Service Advisor to own the customer experience in the service lane and be the first point of contact for vehicle status, repairs and diagnostics. The role offers a sign-on bonus up to $4,000 and an earning potential up to $150,000, reflecting a strong sales and service performance culture.

You’ll coordinate with technicians, write repair orders, manage appointments and help customers through the service process while