Senior Ford Service Advisor - High Earnings + Sign-On Bonus

Germain Motor Company; Beavercreek Township (OH); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Vacation/Company Holidays

Competitive Wage Plans

Professional Development

Company outings

Employee Discounts

Job summary

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Experienced Ford Service Advisor to own the customer experience in the service lane. You will be the first contact for vehicle status, repairs, and diagnostics, with knowledge of product offerings and technician scheduling.

A path to growth and development is offered in a fast-paced dealership environment. The role emphasizes strong communication, organizational skills, and a customer-first attitude, with a sign-on bonus and earning

Qualifications

• Ford Service Advisor experience preferred.
• Proven track record of excellent CSI scores.
• Strong sales performance and customer retention.
• Excellent communication and relationship-building skills.
• Outstanding organizational and follow-up skills.

Responsibilities

• Answer service calls, set and confirm appointments.
• Write repair orders.
• Liaise between technician and customer.
• Assist client through the service process.
• Collaborate with team on loaner availability, warranty processing and disclosure.

Skills

Ford service advisor

CSI scores

Sales & retention

Communication

Organization

Clean driving record

Job description

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Experienced Ford Service Advisor to own the customer experience in the service lane. You will be the first contact for vehicle status, repairs, and diagnostics, with knowledge of product offerings and technician scheduling.

A path to growth and development is offered in a fast-paced dealership environment. The role emphasizes strong communication, organizational skills, and a customer-first attitude, with a sign-on bonus and earning