Top-Earning Automotive Service Advisor - Fast-Paced

Germain Automotive Partnership; Naples (FL); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company support

Weekly Pay

Paid Time Off

Life Insurance

Short- & Long-Term Disability

Employee Discounts

State-of-the-art tools and technology

Job summary

Germain Toyota of Naples is seeking a proactive Service Advisor to greet customers, explain recommended maintenance, and build lasting trust while delivering top-tier service in a fast-paced, high-volume store.

You will provide accurate estimates, present repair options, and manage customer expectations from intake to completion, earning performance-based compensation and opportunities for career growth.

Qualifications

• 2+ years of experience as a Service Advisor or in an automotive dealership role.
• Proven ability to sell services and build customer trust.
• Strong understanding of vehicle maintenance and repair recommendations.
• Excellent communication and closing skills.

Responsibilities

• Greet customers with energy, urgency, and professionalism.
• Drive revenue by recommending maintenance and repair services.
• Provide clear estimates and present service recommendations.
• Set expectations and keep customers informed throughout the process.
• Monitor repair progress and maximize efficiency of each RO.
• Deliver an outstanding experience to earn repeat business and referrals.
• Maintain customer satisfaction and performance metrics.

Skills

Sell services

Customer trust

Communication

Closing skills

Performance-driven

Education

ASE certification (plus)

Job description

Germain Toyota of Naples is seeking a proactive Service Advisor to greet customers, explain recommended maintenance, and build lasting trust while delivering top-tier service in a fast-paced, high-volume store.

You will provide accurate estimates, present repair options, and manage customer expectations from intake to completion, earning performance-based compensation and opportunities for career growth.