Top Dispatcher: Customer-Centric Scheduling Pro

Cellino Plumbing, Heating and Cooling; Town of Elma (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Medical and Dental insurance

401k with company match

Best Places to Work awards

Job summary

Cellino Plumbing, Heating and Cooling in New York is seeking a full-time Dispatcher to support our technicians and Customer Care Team. You will receive, verify, and dispatch requests, schedule appointments, and maintain the dispatch board.

We offer a strong team environment with overtime, paid time off, medical and dental insurance, a 401k with company match, and opportunities for growth within the company.

Qualifications

• Receive, verify, and dispatch customer requests.
• Organize, prioritize, and assign customer jobs to field technicians.
• Dispatch technicians and maintain the dispatch board.

Responsibilities

• Attend to customer questions and requests.
• Communicate and work closely with Managers.
• Maintain and update the customer database with complete and accurate information.

Job description

Cellino Plumbing, Heating and Cooling in New York is seeking a full-time Dispatcher to support our technicians and Customer Care Team. You will receive, verify, and dispatch requests, schedule appointments, and maintain the dispatch board.

We offer a strong team environment with overtime, paid time off, medical and dental insurance, a 401k with company match, and opportunities for growth within the company.