Tools & Equipment Field Sales Specialist

NAPA Auto Parts; Buffalo (NY); On-site; USD 53,000 - 71,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Stock Purchase Plan

Tuition reimbursement

Professional development

Wellness programs

Job summary

NAPA Auto Parts in Buffalo, NY is seeking a Tools & Equipment Technical Sales Specialist to drive Tools and Equipment sales through NAPA stores and end-user accounts within a defined territory.

This customer-facing role coordinates market-driving products and programs and requires travel up to 75%.

Responsibilities include managing relationships, solving problems, communicating product information, and expanding business with store personnel and distribution teams.

Qualifications

• Bachelor's degree in business, Marketing, or related field; advanced degree or relevant certifications are preferred.
• Sales management experience, preferably within automotive aftermarket or tools and equipment industry.
• Proven track record of meeting or exceeding sales goals.
• Strong leadership skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to think strategically and execute tactically in a fast-paced environment.
• Proficient with CRM and sales analytics tools.

Responsibilities

• Customer relationship responsibilities
• Problem solving by identifying and addressing customer concerns through discovery and a methodical approach
• Effectively convey product information
• Effectively manage time within assigned territory and setting sales priorities based on product knowledge and customer relationships
• Demonstrate passion for the product, industry, and the sales process
• Flexibility in processes being able to adjust your approach based on customer preference and market conditions
• Maintain strong relationships and consistent communication to promote product and services
• Work closely with store decision makers to expand business volume by identifying and converting sales opportunities
• Identify customer needs and collaborate with local store and distribution center teams to provide solutions to those needs
• Coordinate with NAPA T & E account support specialists for order entry, tracking, confirmation of purchase orders, and billings adjustments
• Leverage team knowledge of peers and suppliers to advance personal knowledge
• Identify areas of opportunity and advise management accordingly
• Maintain and advance understanding of product offerings, education, programs, warranties, and rebates
• Communicate regularly with managers, vendors, and colleagues with pertinent information regarding sales, service, or challenges
• Perform periodic account reviews to update management on key progress indicators
• Any other duties assigned by director supervisor

Skills

Sales management

Leadership

Communication skills

Strategic thinking

CRM proficiency

Education

Bachelor's degree in business/marketing or related field

Advanced degree or certifications

Tools

CRM

Sales analytics tools

Job description

NAPA Auto Parts in Buffalo, NY is seeking a Tools & Equipment Technical Sales Specialist to drive Tools and Equipment sales through NAPA stores and end-user accounts within a defined territory.

This customer-facing role coordinates market-driving products and programs and requires travel up to 75%.

Responsibilities include managing relationships, solving problems, communicating product information, and expanding business with store personnel and distribution teams.