To-Go Pro Supervisor – Elevate Fast, Friendly Service

TGI Fridays - 64302; Owings Mills (MD); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

TGI Fridays is seeking a Shift Supervisor To Go Pro to greet guests, handle To Go orders, and ensure a high standard of service. You will answer calls, explain promotions, and coordinate with the service team to ensure a smooth handoff.

The role requires clear communication, the ability to lift 30 lbs, stand for 6–8 hours, and maintain accuracy in a fast-paced environment. Minimum wage is offered for this on-site position.

Qualifications

• Must be able to read menus and describe menu items to guests over the phone.
• Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Must be able to clearly communicate guests’ needs to Line Cook, Servers, Bussers, Managers, etc.
• Must be able to hear well in a loud environment to answer telephone and respond to guest requests.
• Must be able to walk and stand during the entire shift.
• Must be able to reach, bend, stoop, and wipe.
• Must be able to articulate clear greetings and farewells to guests.
• Must be able to understand requests for assistance.
• Ability to Lift 30 lbs.
• Ability to Stand 6-8 Hours

Responsabilités

• Promptly answers incoming calls to the restaurant and provide appropriate service.
• Informs guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Keep the delivery area clean and organized.
• Accurately rings up all orders in the POS system while maintaining the ability to socialize with Guests.
• Builds Guests count by promoting specials and building a regular clientele.
• Packaging of To Go Food – Inspected and sealed correctly.
• Responding to guests in the To Go parking spots quickly and efficiently as they arrive.
• Ensure 100% accuracy on orders.
• Tends to special guest needs and requests.
• Follows all relevant brand standards to deliver Fridays Service Style.

Description du poste

TGI Fridays is seeking a Shift Supervisor To Go Pro to greet guests, handle To Go orders, and ensure a high standard of service. You will answer calls, explain promotions, and coordinate with the service team to ensure a smooth handoff.

The role requires clear communication, the ability to lift 30 lbs, stand for 6–8 hours, and maintain accuracy in a fast-paced environment. Minimum wage is offered for this on-site position.