To-Go Operations Manager

Food Lion; Durham (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Food Lion is seeking a Front End To Go Operations Manager to lead the To Go program, hire and train staff, and ensure top-tier customer service. You will manage schedules and drive store performance across online order fulfillment.

You will coordinate with department managers, optimize inventory, and uphold food safety standards while supporting budgeted results. A strong focus on associates' morale and safety is essential.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team effectively.
• Strong understanding of store operations and merchandising; excellent customer service.
• Willingness to learn and operate multiple tasks and technical requirements.

Responsibilities

• Oversee Food Lion To Go operations, including hiring, training and developing department associates.
• Supervise performance and conduct reviews for direct reports.
• Create effective work schedules to meet online order demand and minimize customer inconvenience.
• Promote a culture aligned with our Guiding Principles and Core Values.
• Assist in achieving budgeted financial and operating results.
• Coordinate with department managers to handle fresh and out-of-stock items.

Skills

Team leadership

Customer service

Store operations

Scheduling

Food safety awareness

Education

High school diploma or equivalent

Tools

ACIS

CAO

POS systems

Job description

Food Lion is seeking a Front End To Go Operations Manager to lead the To Go program, hire and train staff, and ensure top-tier customer service. You will manage schedules and drive store performance across online order fulfillment.

You will coordinate with department managers, optimize inventory, and uphold food safety standards while supporting budgeted results. A strong focus on associates' morale and safety is essential.