To-Go Operations Lead

Food Lion; Fayetteville (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Food Lion is seeking a dedicated leader to manage the To Go operations, hire and train front-end staff, and optimize online order fulfillment. You will focus on service excellence, scheduling, and cost control while upholding the company’s guiding principles.

The role emphasizes team development, adherence to safety and quality standards, and collaboration with department managers to meet store goals.

Qualifications

• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Manage Food Lion To Go operations, including hiring, training and developing department associates.
• Supervise performance and provide ongoing coaching and formal performance appraisals.
• Maintain effective work schedules to meet online order traffic and minimize customer inconvenience.
• Provide leadership to promote a culture aligned with Guiding Principles and Values.
• Ensure budgeted financial and operating results are pursued and achieved.

Skills

Store operations

Team leadership

Customer service

Training & development

Scheduling

Education

High school diploma or equivalent

Job description

Food Lion is seeking a dedicated leader to manage the To Go operations, hire and train front-end staff, and optimize online order fulfillment. You will focus on service excellence, scheduling, and cost control while upholding the company’s guiding principles.

The role emphasizes team development, adherence to safety and quality standards, and collaboration with department managers to meet store goals.