To Go Operations Lead: Online Grocery Fulfillment

Food Lion; Hemby Bridge (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Food Lion in Indian Trail, NC, seeks a proactive leader to own Food Lion To Go operations, including hiring, training and developing department associates, to deliver excellent customer service in a fast-paced retail setting.

You will collaborate with department managers to ensure online orders are fulfilled efficiently, motivate store teams, and drive adherence to our guiding principles, core values and strategic goals.

Qualifications

• Experience leading retail food service operations.
• Strong team leadership and coaching skills.
• Customer service oriented with ability to drive satisfaction.

Responsibilities

• Manages Food Lion To Go operations, including hiring, training and developing department associates.
• Supervise performance and conduct formal appraisals for direct reports.
• Maintain effective work schedules to meet online order traffic and minimize customer inconvenience.
• Provide leadership to promote a culture aligned with Guiding Principles and Core Values.
• Support achievement of budgeted financial and operating results.
• Partner with department managers to ensure fresh orders and smooth operations.

Job description

Food Lion in Indian Trail, NC, seeks a proactive leader to own Food Lion To Go operations, including hiring, training and developing department associates, to deliver excellent customer service in a fast-paced retail setting.

You will collaborate with department managers to ensure online orders are fulfilled efficiently, motivate store teams, and drive adherence to our guiding principles, core values and strategic goals.