To-Go Hospitality Specialist

Firebirds Wood Fired Grill; Frederick (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible schedules

Medical benefits

Paid time off

Discounted meals

Career growth opportunities

Job summary

Firebirds Wood Fired Grill is seeking a To-Go Specialist to ensure off-premise orders receive the same care as dine-in experiences. You will focus on warm hospitality, accurate order preparation, and seamless pickup processes, from greeting guests to processing payments.

The role emphasizes training, development, and opportunities for advancement, with flexible schedules and benefits for eligible team members. Join us to grow in a growing brand that values guest satisfaction.

Qualifications

• Excellent written and oral communication skills.
• Ability to perform simple mathematical calculations.
• Ability to stand for 8 hours or more per day.
• Must be able to bend, kneel, and lift items up to 25 pounds.
• Reliable transportation is required.
• 18+ age requirement for FOH positions.

Responsibilities

• Deliver warm, attentive hospitality with every guest interaction.
• Greet guests promptly and provide a seamless pickup experience.
• Enter and review orders accurately and process payments using the POS system.
• Maintain a clean, organized To-Go area.
• Coordinate with Front of House team to support smooth service.
• Resolve order concerns quickly and involve leadership when needed.

Skills

Communication skills

Customer service

Math skills

Stamina/standing

Reliable transportation

Tools

POS system

Job description

Firebirds Wood Fired Grill is seeking a To-Go Specialist to ensure off-premise orders receive the same care as dine-in experiences. You will focus on warm hospitality, accurate order preparation, and seamless pickup processes, from greeting guests to processing payments.

The role emphasizes training, development, and opportunities for advancement, with flexible schedules and benefits for eligible team members. Join us to grow in a growing brand that values guest satisfaction.