To-Go Experience Specialist | Flexible Schedules & Growth

Firebirds Wood Fired Grill; Montgomery (AL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible schedules

Competitive hourly wage

Growth opportunities

Training & development

Medical benefits

Paid time off

Meal discounts

Job summary

Firebirds Wood Fired Grill in Montgomery, AL is seeking a To-Go Specialist to ensure every off-premise order is prepared with the same care as dine-in experiences. You’ll greet guests, handle pickup orders, enter and review orders, and process payments, all while maintaining a clean, stocked To-Go area.

You’ll join a team that values hospitality, training, and growth. The role offers flexible schedules, competitive hourly wages, and opportunities for advancement as we expand with new stores.

Qualifications

• Excellent written and oral communication skills.
• Ability to perform simple mathematical calculations.
• Ability to work on your feet for 8 hours or more a day.
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds.
• Ability to be patient and have a guest-oriented mindset.
• Ability to maintain positive working relationships with all team members.
• Attention to cleanliness and safety procedures.
• Must have reliable transportation.
• 18+ age requirements for FOH positions.

Responsibilities

• Deliver warm, attentive hospitality with every guest interaction.
• Greet guests promptly and provide a seamless pickup experience.
• Listen carefully and communicate clearly to ensure order accuracy.
• Prepare, review, and confirm orders to ensure they meet guest expectations before pickup.
• Accurately enter orders and process payments using the POS system.
• Maintain a clean, organized, and fully stocked To-Go area.
• Communicate with guests by phone in a professional, friendly manner.
• Resolve order concerns quickly and involve leadership when needed.
• Ensure every guest leaves feeling appreciated and well taken care of.
• Work collaboratively with the Front of House team to support smooth service.

Skills

Communication skills

Math skills

Stamina

Lifting up to 25 lbs

Guest-focused

Team player

Cleanliness & safety

Reliable transportation

18+ years old

Job description

Firebirds Wood Fired Grill in Montgomery, AL is seeking a To-Go Specialist to ensure every off-premise order is prepared with the same care as dine-in experiences. You’ll greet guests, handle pickup orders, enter and review orders, and process payments, all while maintaining a clean, stocked To-Go area.

You’ll join a team that values hospitality, training, and growth. The role offers flexible schedules, competitive hourly wages, and opportunities for advancement as we expand with new stores.