TMS Systems Administrator — Drive Logistics Tech & Growth

Ryan Transportation Inc; Overland Park (KS); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Training & Development

Full healthcare

401(k) contributions

Stock ownership after 1 year

PTO & volunteering

Job summary

Shamrock Trading Corporation and Ryan Transportation are seeking a TMS System Administrator to join the team. You will work with the Ryan Managed Services team to develop solutions aligned with the company’s vision and collaborate with Shamrock IT.

You will contribute to business case development, requirements articulation, project planning, testing, and training to deliver technology solutions that support Shamrock’s growth.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong verbal and written communication skills.
• Well organized, analytical, and problem-solving abilities.
• Willingness to engage with customers and research their needs.
• Ability to lead and work with teams and understand dynamics.
• Broad business knowledge linking projects to results.
• Detail-oriented with ability to manage tight deadlines.
• Proficient in IT technologies and best practices.
• MercuryGate or comparable TMS experience preferred, but not required.
• APIs, EDI, file transfer, and transportation experience a plus.

Responsibilities

• Participate in requirements analysis and verification, ensuring that requirement statements are complete, consistent and conform to required standards.
• Diagnose and troubleshoot application issues to determine root cause of problems or malfunctions in conjunction with the service desk.
• Work with our development and systems group to resolve more advanced issues when necessary.
• Differentiate user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Create and maintain documentation.
• Manage changes to baseline requirements through effective change control processes and tools and manage system enhancement requests.
• Gather and maintain customer feedback.
• Create, edit, and maintain test scripts.
• Research and help scope our upcoming projects or potential projects.
• Lead clients through onboarding analysis and verification, ensuring that base functionality and integration requirements are captured.

Skills

Communication

Analytical thinking

Team leadership

Customer research

Documentation

Change control

Requirements analysis

Education

Bachelor’s degree or equivalent experience

Tools

MercuryGate TMS

APIs

EDI

File Transfer

Job description

Shamrock Trading Corporation and Ryan Transportation are seeking a TMS System Administrator to join the team. You will work with the Ryan Managed Services team to develop solutions aligned with the company’s vision and collaborate with Shamrock IT.

You will contribute to business case development, requirements articulation, project planning, testing, and training to deliver technology solutions that support Shamrock’s growth.