TMS Administrator: Drive logistics tech & solutions

Shamrock Trading Corporation; Overland Park (KS); Vor Ort; USD 85.000 - 115.000; Vollzeit

Zusammenfassung

Shamrock Trading Corporation seeks a TMS System Administrator to join the Ryan Managed Services team. You will collaborate with Shamrock IT, perform requirements analysis, and help deliver transportation technology solutions. Strong communication and analytical skills are essential, with a focus on onboarding and customer collaboration.

Ideal candidates bring IT know-how, ability to lead teams, and familiarity with API/EDI/file transfers. MercuryGate experience is a plus but not mandatory.

Qualifikationen

• Bachelor's degree or equivalent experience.
• Excellent verbal and written communication skills.
• Analytical mindset with problem-solving ability.
• Willingness to engage with customers and research needs.
• Ability to lead and collaborate with teams.
• Strong IT knowledge and best practices.
• MercuryGate experience preferred, not required.

Aufgaben

• Participate in requirements analysis and verification.
• Diagnose and troubleshoot application issues with the service desk.
• Collaborate with development and systems teams for advanced issues.
• Differentiate user needs from requirements.
• Create and maintain documentation.
• Manage change control for baseline requirements.
• Collect and maintain customer feedback.
• Create, edit and maintain test scripts.
• Scope upcoming projects and assist onboarding analysis.
• Lead clients through onboarding analysis and verification.

Kenntnisse

Strong communication

Analytical thinking

Problem solving

Team leadership

Customer research

Ausbildung

Bachelor’s degree or equivalent experience

Tools

MercuryGate

API testing tools

EDI standards

Jobbeschreibung

Shamrock Trading Corporation seeks a TMS System Administrator to join the Ryan Managed Services team. You will collaborate with Shamrock IT, perform requirements analysis, and help deliver transportation technology solutions. Strong communication and analytical skills are essential, with a focus on onboarding and customer collaboration.

Ideal candidates bring IT know-how, ability to lead teams, and familiarity with API/EDI/file transfers. MercuryGate experience is a plus but not mandatory.