TMS & Ketamine Clinic Care Technician - Paid Training

TMS Health Education; Houston (TX); Presencial; USD 29 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company-paid training and certs in TMS

7 holidays + 1 float holiday

Competitive PTO accrual

Employee benefits for full-time

Hands-on patient care (no needles)

Resumo da oferta

Mindful Health Solutions is seeking a Patient Care Technician in Houston, TX. You will provide compassionate patient care while administering interventional mental health treatments (TMS, Esketamine, IV Ketamine) and handle essential administrative duties in a fast-paced clinic.

Responsibilities include scheduling, insurance verification, collections management, and patient check-in/check-out, with company-paid training and benefits for full-time staff.

Qualificações

• Current Basic Life Support (BLS)/CPR certification is required.
• Proficiency with Microsoft Word and Excel and strong data entry skills.
• Excellent written, verbal, and organizational abilities.
• Experience in patient care, medical offices, or customer service preferred.

Responsabilidades

• Ensure compliance with HIPAA and confidentiality regulations.
• Provide compassionate patient care and build trust with patients facing mental health challenges.
• Perform TMS treatments following physician protocols; setup, monitor, and document sessions.
• Address and resolve issues related to patient comfort, coil contact, and TMS system setup.
• Administer psychiatric rating scales and guide patients on completing them accurately.
• Maintain accurate schedules, patient demographics, and insurance information.
• Collect deductibles, co-insurance, and co-pays from patients.
• Manage multiple phone lines and respond to email inquiries from current and prospective patients.

Conhecimentos

Customer service

Communication

Multitasking

Attention to detail

Computer skills

Formação académica

Associate’s or Bachelor’s degree preferred

Ferramentas

Microsoft Word

Microsoft Excel

EMR software

Phone handling

Descrição da oferta de emprego

Mindful Health Solutions is seeking a Patient Care Technician in Houston, TX. You will provide compassionate patient care while administering interventional mental health treatments (TMS, Esketamine, IV Ketamine) and handle essential administrative duties in a fast-paced clinic.

Responsibilities include scheduling, insurance verification, collections management, and patient check-in/check-out, with company-paid training and benefits for full-time staff.