TMS & Esketamine Care Technician - Onsite

Mindpath Health; San Jose (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Employee Assistance Program (EAP)

Life & Long-Term Disability Insurance

401(k) with employer match

Paid time off starting at 15 days per 

Paid parental leave

Tuition reimbursement

Job summary

Mindpath Health is seeking an Interventional Psychiatry Technician to deliver TMS and esketamine treatments in a supportive clinical setting in San Jose, CA. You will follow physician protocols, monitor patients, document care in the EHR, and coordinate follow-up care as part of a multidisciplinary team.

The role requires compassionate care, HIPAA-compliant record-keeping, and the ability to thrive in a fast-paced mental health environment. Training for TMS certification is provided if needed.

Qualifications

• 1+ year of direct patient care experience in a healthcare setting.
• Experience working with patients experiencing anxiety and depression.
• Bachelor’s degree preferred in Life Sciences, Psychological Sciences, or a related field.
• EMR experience preferred (NextGen/AdvancedMD a plus).
• TMS Certification; training provided within the first 90 days if not already certified.
• Current BLS (Basic Life Support) certification.
• Excellent written and verbal communication with strong customer service skills.
• Ability to thrive in a fast-paced environment while managing multiple priorities.
• High level of professionalism and confidentiality.
• Ability to work effectively both independently and as part of a team.
• Demonstrated professionalism and comfort interacting with patients in a mental health setting.

Responsibilities

• Provide compassionate, patient-centered care to individuals receiving TMS and esketamine treatments.
• Administer TMS and assist with esketamine treatments in accordance with physician protocols.
• Prepare and maintain treatment equipment and ensure patient comfort and safety during sessions.
• Monitor patient responses, obtain vital signs, and promptly report concerns or adverse reactions.
• Administer psychiatric rating scales and document all sessions and interactions in the EHR.
• Schedule and coordinate follow-up appointments and ongoing care.
• Collaborate with clinicians and staff to ensure seamless, coordinated patient support.
• Maintain accurate records in compliance with HIPAA and clinical standards.
• Recognize and respond to mental health crises using de-escalation techniques and emergency protocols.
• Support quality assurance efforts and report deviations from clinical or safety standards.
• Perform basic troubleshooting of clinical equipment and coordinate technical support as needed.
• Participate in multidisciplinary team meetings and special projects as assigned.

Skills

Patient care

Anxiety and depression care

EMR experience

BLS certification

Communication skills

Teamwork

Professionalism

Multitasking

HIPAA compliance

Education

Bachelor's degree in Life Sciences / Psychological Sciences or related field

Tools

NextGen/AdvancedMD EMR

Job description

Mindpath Health is seeking an Interventional Psychiatry Technician to deliver TMS and esketamine treatments in a supportive clinical setting in San Jose, CA. You will follow physician protocols, monitor patients, document care in the EHR, and coordinate follow-up care as part of a multidisciplinary team.

The role requires compassionate care, HIPAA-compliant record-keeping, and the ability to thrive in a fast-paced mental health environment. Training for TMS certification is provided if needed.