TMC Program Manager - Data-Driven Operations Lead

WSP; Oakland (CA); On-site; USD 143,000 - 193,000; Full time

Job summary

WSP in Oakland, CA is seeking a Traffic Management Center (TMC) Program Manager to oversee all aspects of TMC operations, personnel management, and client communications from our Oakland office.

The role focuses on leading performance measurement, data analytics, reporting, and policy implementation, with requirement of 12+ years in TMC/traffic operations and 4+ years in project management, reporting to the client daily and coordinating cross-functional teams.

Qualifications

• Bachelor’s degree in a relevant field.
• 12+ years of relevant experience.
• 5+ years of management experience in TMC, traffic operations, emergency operations, tolling, or TSMO.
• At least 4 years of project management experience.
• Experience supervising employees.

Responsibilities

• Be available all times during off-duty hours to provide assist operations staff.
• Participate in on-site and off-site meetings, build and maintain relationships with operational stakeholders.
• Manage staff administration, performance, and oversight.
• Lead performance measurement, management, and reporting.
• Implementation and oversight of client policies and directives.
• Lead data analytics activities including economic evaluation, and system evaluation.
• Report to the client daily on all matters affecting operations of the TMC.
• Attend meetings with the client for purposes of relaying information.
• Create and distribute weekly, and monthly reports as needed, and
• Address special requests by the client for gathering data and/or generating reports.

Skills

Project management

Leadership

Data analytics

Stakeholder relations

Reporting

Education

Bachelor's degree in a relevant field

Job description

WSP in Oakland, CA is seeking a Traffic Management Center (TMC) Program Manager to oversee all aspects of TMC operations, personnel management, and client communications from our Oakland office.

The role focuses on leading performance measurement, data analytics, reporting, and policy implementation, with requirement of 12+ years in TMC/traffic operations and 4+ years in project management, reporting to the client daily and coordinating cross-functional teams.