Traffic Management Center Program Manager

WSP; Oakland (CA); On-site; USD 143,000 - 193,000; Full time

Job summary

WSP in Oakland, CA is seeking a Traffic Management Center (TMC) Program Manager to oversee all aspects of TMC operations, personnel management, and client communications from our Oakland office.

The role focuses on leading performance measurement, data analytics, reporting, and policy implementation, with requirement of 12+ years in TMC/traffic operations and 4+ years in project management, reporting to the client daily and coordinating cross-functional teams.

Qualifications

• Bachelor’s degree in a relevant field.
• 12+ years of relevant experience.
• 5+ years of management experience in TMC, traffic operations, emergency operations, tolling, or TSMO.
• At least 4 years of project management experience.
• Experience supervising employees.

Responsibilities

• Be available all times during off-duty hours to provide assist operations staff.
• Participate in on-site and off-site meetings, build and maintain relationships with operational stakeholders.
• Manage staff administration, performance, and oversight.
• Lead performance measurement, management, and reporting.
• Implementation and oversight of client policies and directives.
• Lead data analytics activities including economic evaluation, and system evaluation.
• Report to the client daily on all matters affecting operations of the TMC.
• Attend meetings with the client for purposes of relaying information.
• Create and distribute weekly, and monthly reports as needed, and
• Address special requests by the client for gathering data and/or generating reports.

Skills

Project management

Leadership

Data analytics

Stakeholder relations

Reporting

Education

Bachelor's degree in a relevant field

Job description

WSP is currently searching for a Traffic Management Center (TMC) Program Manager!

This role can work out of the office in Oakland, CA.

This Opportunity

The Traffic Management Center (TMC) Program Manager will be responsible for all work necessary to provide for the general management, oversight, quality assurance/quality control (QA/QC), contract administration, and management support personnel.

The Program Manager shall:

• Be available all times during off-duty hours to provide assist operations staff.
• Participate in on-site and off-site meetings, build and maintain relationships with operational stakeholders.
• Manage staff administration, performance, and oversight.
• Lead performance measurement, management, and reporting.
• Implementation and oversight of client policies and directives.
• Lead data analytics activities including economic evaluation, and system evaluation.
• Report to the client daily on all matters affecting operations of the TMC.
• Attend meetings with the client for purposes of relaying information.
• Create and distribute weekly, and monthly reports as needed, and
• Address special requests by the client for gathering data and/or generating reports.

Education and Experience

Desired education and experience for this project include:

• Bachelor’s degree in a relevant field
• 12+ years of relevant experience
• Experience in TMC operations with a Minimum of 5 years of management experience in TMC, traffic operations, emergency operations, tolling, or transportation systems management and operations (TSMO)
• At least 4 years of project management experience
• Experience in managing projects and tasks from inception to completion, and
• Experience supervising employees.

WSP Benefits

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation:

Expected Salary (all locations): $143,000 - $193,000

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.