Roadside & TMC Operations Manager

WSP in the U.S.; Aurora (CO); On-site; USD 74,000 - 92,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Paid time off

Job summary

WSP USA is seeking a TMC/RA Manager to lead 24x7x365 TMC and RA operations along the E-470 corridor. The role requires initiative, decisive judgment and a focus on continuous improvement in a safety-critical environment.

The position emphasizes staff development, coaching, training, and accountability for performance, safety audits, and TIM activities. Strong leadership will ensure effective resource deployment and adherence to procedures.

Qualifications

• Minimum of one (1) year of supervisory or management experience, demonstrating the ability to lead, train, or oversee operational staff.
• Ability to work alternate work schedules and be on-call 24 hours/day (several weeks/month).
• Ability to multitask and coordinate real time activities and priorities.
• Ability to write reports, manuals and correspondence.

Responsibilities

• Directly supervises day-to-day operations of TMC and RA activities ensuring effective, consistent execution of Standard Operating Procedures.
• Monitoring and auditing staff performance to ensure safety and KPI goals are met.
• Maintain work schedules for staff including replacements during absences.
• Manage fleet activities such as scheduling, inspections and maintenance.
• Responsible for TIM Training program and continuous training.
• Participates or leads severe incidents after action review and other TIM activities.
• Serve as Safety Lead; Develop and update Road Management Safety Program.

Education

High School Diploma, GED or equivalent

Job description

WSP USA is seeking a TMC/RA Manager to lead 24x7x365 TMC and RA operations along the E-470 corridor. The role requires initiative, decisive judgment and a focus on continuous improvement in a safety-critical environment.

The position emphasizes staff development, coaching, training, and accountability for performance, safety audits, and TIM activities. Strong leadership will ensure effective resource deployment and adherence to procedures.