TMC Program Manager: 24/7 Ops, Data & Stakeholder Leader

WSP; Richmond (VA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Retirement savings

Paid sick leave

Paid vacation

Parental leave

Bereavement leave

Voting time off

Naturalization attendance leave

Job summary

WSP is seeking a Traffic Management Center (TMC) Program Manager to oversee the general management, QA/QC, contract administration, and support for TMC operations across the Virginia Mid-Atlantic region.

The role requires leading staff, performance measurement, and data analytics, with on-site/off-site meetings and 24/7 on-call availability for emergencies. Bachelor’s degree and 12+ years of relevant experience are preferred.

Qualifications

• Bachelor's degree in a relevant field.
• 12+ years of relevant experience.
• 5+ years of project management experience in TMC/Traffic operations/TSMO.
• At least 4 years of project management experience for projects with a net worth of at least $5M.
• Experience managing projects from inception to completion.
• Experience supervising a minimum of twenty-five employees.

Responsibilities

• Be available during off-duty hours to assist operations staff.
• Participate in on-site and off-site meetings; build relationships with stakeholders.
• Manage staff administration, performance and oversight.
• Lead performance measurement, management and reporting.
• Implement and oversee client policies and directives.
• Lead data analytics, including economic evaluation and system evaluation.
• Report to the client daily on operations of the TMC.
• Be on call 24/7/365 for emergencies and operational problems.
• Attend client meetings to relay information.
• Create and distribute weekly and monthly reports.
• Address special data/generation requests from the client.

Education

Bachelor's degree in a relevant field

Job description

WSP is seeking a Traffic Management Center (TMC) Program Manager to oversee the general management, QA/QC, contract administration, and support for TMC operations across the Virginia Mid-Atlantic region.

The role requires leading staff, performance measurement, and data analytics, with on-site/off-site meetings and 24/7 on-call availability for emergencies. Bachelor’s degree and 12+ years of relevant experience are preferred.