Title Specialist → Title Specialist

Coulter Services; Carmel (IN); On-site; USD 40,000 - 56,000; Full time

Job summary

Coulter Services is seeking a Title Specialist to support vehicle title processing, manage post-sale activities, verify document accuracy, and ensure policy compliance. You will assist with title processing, prepare reports, request duplicate titles, and handle voided sales promptly to minimize losses.

The role emphasizes attention to detail, customer service, and independence, with potential notary licensing within 6 months. On-site work in Indiana preferred.

Qualifications

• 2+ years of title work experience.
• Attention to detail and customer service.
• Excellent communication; work independently.
• Notary license or ability to obtain within 6 months.

Responsibilities

• Assist Title Clerks with processing titles.
• Resolve title issues promptly for clients and buyers.
• Generate weekly title status reports.
• Request and return titles efficiently, ensuring accurate delivery.
• Update SOP documentation and scan titles electronically.
• Ship titles via Federal Express, ensuring correct delivery.
• Run title reports and respond to inquiries.
• Collaborate on resolving objections and maintaining compliance.

Skills

Attention to detail

Customer service

Problem-solving

Strong communication

Independent work

Typing 55 WPM

10-key proficiency

Notary license eligibility

Education

High School Diploma or GED

Tools

Google Workspace

Job description

Role Overview

Seeking a

Role Overview

Seeking a Title Specialist to support vehicle title processing, manage post-sale activities, verify document accuracy, and ensure compliance with policies and laws. This role involves assisting with title processing, preparing reports, requesting duplicate titles, and timely handling of voided sales to minimize losses.

Key Responsibilities

• Assist Title Clerks with processing titles
• Resolve title issues promptly for clients and buyers
• Generate weekly title status reports
• Request and return titles efficiently, ensuring accurate delivery
• Update SOP documentation and scan titles electronically
• Ship titles via Federal Express, ensuring correct delivery
• Run title reports and respond to inquiries
• Collaborate on resolving objections and maintaining compliance

Qualifications & Skills

• At least 2 years of title work experience
• Exceptional attention to detail, customer service, and problem-solving skills
• Strong communication skills; ability to work independently
• Type at least 55 WPM with proficient 10-key skills
• Notary public license or ability to obtain within 6 months

Preferred Attributes

• High School Diploma or GED; some college preferred
• Basic knowledge of Google Workspace and automotive industry