Title Specialist

American Credit Acceptance; Spartanburg (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

American Credit Acceptance is seeking a Title Specialist in Spartanburg, South Carolina to handle vehicle registration and state-required documents. The successful candidate will ensure compliance with company policies and state laws while processing titles efficiently.

The role necessitates a high school diploma and preferably previous experience in a dealership or title agency. Strong attention to detail and customer service skills are essential. Work is full-time, Monday to Friday, with no expected travel.

Qualifications

• Previous experience at a car dealership, auction, or title agency is preferred.
• Strong work ethic and willingness to learn.
• Ability to work independently and in a team environment.

Responsibilities

• Maintain and develop knowledge of State laws and regulations related to vehicle tag and title practices.
• Verify accuracy of title and lien documents received.
• Process data into our system for repossession title.

Skills

Strong customer service skills

Attention to detail

Ability to multi-task

Adept at computer applications

Strong communication skills

Education

High School Diploma or GED

Tools

Word

Excel

Adobe Reader

Job description

Summary/Objective

Title Specialists handle information regarding motor vehicle registration and process legal and other state-required documents. The employee processes incoming and outbound titles in an efficient and accurate manner, is administratively adept, organized in handling files and maintaining documents, and ensures company policies, procedures, and state or federal laws are followed at all times.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain and develop knowledge of State laws and regulations as related to vehicle tag and title practices
• Verify accuracy of title and lien documents received (Vehicle Identification Number, Registered Owner Name(s), Lien Holder Name/Address, Vehicle Description, and Odometer Reading)
• Enter alphabetic, numeric, or symbolic data from source documents into computer, using keyboard or scanner, and follow format displayed on screen
• Process data into our system and onto state agency forms for processing a repossession title
• Research and respond to title questions, problems, or errors
• Maintain a professional appearance and maintain all working area conditions and equipment to ensure they are within standards for cleanliness, proper maintenance and safety
• Share ideas and best practices to drive efficiencies
• Prioritize work and meet deadlines
• Be knowledgeable with Word, Excel, Adobe Reader and other Microsoft Products
• Other duties as assigned

Qualifications

• High School Diploma or GED
• Previous experience at a car dealership, auction, or title agency is preferred
• Adept at navigating various computer applications
• Strong work ethic and willingness to learn
• Ability to work independently and in a team environment
• Strong customer service and communication skills, both written and verbal
• Proven ability to multi‑task
• Strong attention to detail
• Ability to deal tactfully with the public and co‑workers
• Must be able to perform basic mathematical computations

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment and Physical Demands

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Position Type/Expected Hours of Work

This is a full‑time position. Days and hours of work are Monday through Friday 8 a.m. to 5 p.m. or 12 p.m. to 9 p.m. with occasional weekends.

Travel

No travel is expected for this position.