Title Specialist I (Manheim)

Cox Automotive Canada; Fredericksburg (VA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Time off to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive Canada in Fredericksburg, VA is seeking a detail-oriented Title Specialist to process and re-assign vehicle titles for auctioned inventory. You will verify title accuracy, resolve issues with customers, and support day-to-day settlement activities.

The role requires accurate data handling, strong communication, and willingness to travel as needed. Candidate should have a high school diploma or GED and a valid driver's license, with 2+ years in related title handling experience

Qualifications

• Two or more years of related experience in the auction industry or DMV preferred.
• Effective communication skills required.
• Strong problem-solving and organizational skills.
• Ability to travel or overtime may be required.

Responsibilities

• Process and re-assign titles for vehicles sold by auction.
• Examine vehicle title for accuracy and conformity to requirements; verify state filing.
• Resolve title issues through interactions with customers or accounts.
• Run 30‑day outstanding title report for consignment vehicles; contact sellers for titles.
• Assist in sale day settlement balancing and handle standard transactions.
• Verify purchases in-lane using the DVR and access client information from Auction Access.
• Maintain front counter coverage and demonstrate Cox culture in client service.
• May be required to travel and/or work overtime as business needs dictate.

Education

High School Diploma/GED

Valid driver’s license

Job description

Job Responsibilities

• Process and re-assign titles for vehicle sold by auction.
• Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title tin the state for which it is filed. Confirm accuracy and report any discrepancies.
• Resolve Title issues through interactions with customers or accounts.
• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
• Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Access and or add client information from Auction Access
• Ensure Front counter coverage.
• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture
• Perform other duties as assigned by Management.
• May be required to travel and or work overtime as business needs dictate.

Job Responsibilities

• Process and re-assign titles for vehicle sold by auction.
• Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title tin the state for which it is filed. Confirm accuracy and report any discrepancies.
• Resolve Title issues through interactions with customers or accounts.
• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
• Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Access and or add client information from Auction Access
• Assist in sale day Settlement balancing.
• Ensure Front counter coverage.
• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture
• Perform other duties as assigned by Management.
• May be required to travel and or work overtime as business needs dictate.

Qualifications

• Two or more years of related experience required in the auction industry or at the DMV.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Valid driver's license and safe driving record required.
• High School Diploma/GED and 3 years' experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
• OR 5 years' experience in a related field.
• Previous vehicle title experience and title handling are required.
• Ability to recognize title brands and other relevant notations related to titles is a requirement.
• Bending and light lifting 10 lbs. or less required.

Schedule

• Hours - Monday - Wednesday 8:00am-4:30pm
• Thursday 8:00am-5:00pm
• Friday 8:00am-3:00pm

Preferred

• Must have strong organizational skills and be very detail-oriented.
• Ability to type and use 10-key proficiently required.
• Sitting and standing for extended periods of time.
• Extensive detail handwritten and computer work.
• Willingness to become a Notary is desired.

Work Environment

• Office setting.

USD 19.90 - 29.81 per hour

Compensation

Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets