Title Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC; Fredericksburg (VA); On-site; USD 27,000 - 41,000; Full time

Job summary

Cox Automotive in USA is seeking a Specialist I for the Vehicle Operations team. This role processes and re-assigns titles for vehicles sold by auction, checks title accuracy, and confirms state filing requirements while resolving issues with customers or accounts.

You will support settlement balancing using AS400 and DVR, maintain front desk coverage, and demonstrate Cox culture through client satisfaction. On-site work with occasional travel may be required.

Qualifications

• Two or more years of related experience in the auction industry or DMV.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Valid driver’s license and safe driving record required.
• High School Diploma/GED and 3 years’ experience in a related field.
• Willingness to become a Notary is desired.
• Previous vehicle title experience and title handling are required.
• Ability to recognize title brands and other relevant notations related to titles.

Responsibilities

• Process and re-assign titles for vehicle sold by auction.
• Examine vehicle title for accuracy and conformity to specified requirements.
• Verify acceptance of the title in the state for which it is filed.
• Confirm accuracy and report any discrepancies.
• Resolve Title issues through interactions with customers or accounts.
• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
• Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Access and or add client information from Auction Access Assist in sale day Settlement balancing.
• Ensure Front counter coverage.
• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture
• Perform other duties as assigned by Management.
• May be required to travel and or work overtime as business needs dictate.

Skills

Effective communication

Problem solving

Organizational skills

Attention to detail

Education

High School Diploma/GED

Related discipline degree/certification

Tools

AS400

Auction Access Assist

10-key entry

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

• Process and re-assign titles for vehicle sold by auction.
• Examine vehicle title for accuracy and conformity to specified requirements.
• Verify acceptance of the title tin the state for which it is filed.
• Confirm accuracy and report any discrepancies.
• Resolve Title issues through interactions with customers or accounts.
• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
• Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Access and or add client information from Auction Access Assist in sale day Settlement balancing.
• Ensure Front counter coverage.
• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture
• Perform other duties as assigned by Management.
• May be required to travel and or work overtime as business needs dictate.

Qualifications

• Two or more years of related experience required in the auction industry or at the DMV.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Valid driver’s license and safe driving record required.
• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; OR 5 years’ experience in a related field.
• Previous vehicle title experience and title handling are required.
• Ability to recognize title brands and other relevant notations related to titles is a requirement.
• Bending and light lifting 10 lbs. or less required.

Schedule

Schedule: Hours - Monday - Wednesday 8:00am-4:30pm Thursday 8:00am-5:00pm Friday 8:00am-3:00pm

Preferred

• Must have strong organizational skills and be very detail-oriented.
• Ability to type and use 10-key proficiently required.
• Sitting and standing for extended periods of time.
• Extensive detail handwritten and computer work.
• Willingness to become a Notary is desired.

Work Environment

Work Environment: Office setting.

Drug Testing