Title Specialist I (Manheim)

Cox Enterprises; Belcamp (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Job summary

Cox Enterprises seeks a Title Specialist I to support title processing, verification, and resolution for auction vehicles. This entry-level role emphasizes accuracy, attention to detail, and strong customer service as you learn state regulations and title workflows.

Schedule: Mon–Wed 8:30am–5:00pm, Thu 8:00am–5:00pm, Fri 8:30am–3:00pm. Pay: USD 18.22–27.36 per hour; comprehensive benefits and paid time off, with eligibility for extra compensation where offered.

Qualifications

• High School Diploma or GED.
• Generally less than 2 years of related experience.
• Strong attention to detail and organizational skills.
• Effective communication and customer service skills.

Responsibilities

• Process and reassign titles for auction vehicle sales.
• Review titles for accuracy and completeness.
• Assist with outstanding title reports and seller follow-up.
• Support sale-day transactions and audits.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service

Education

High School Diploma or GED

Job description

Primary Responsibilities & Essential Functions Title Processing & Compliance

• Examine vehicle titles for accuracy, completeness, and conformity with state requirements * Verify VINs, odometer readings, lien releases, negotiability, and alterations
• Maintain working knowledge of DMV laws and titling regulations across multiple states
• Identify, assess, and report potential title discrepancies or fraud Issue Resolution & Customer Support
• Resolve title issues through interaction with customers, dealers, lenders, and regulatory agencies
• Communicate professionally regarding outstanding titles, required documentation, and resolution timelines
• Support negotiation and resolution of title-related sale issues when needed Systems, Documentation & Reporting
• Update and maintain accurate records in title management systems and internal platforms
• Process exception queues, outstanding title reports, and aging titles
• Perform audits, documentation tracking, and reporting as required Operational Support & Safety
• Support sale-day and post-sale title activities as assigned
• Demonstrate commitment to safety by following all procedures and modeling safe behaviors * Perform other duties as assigned

Role-Specific Requirements Title Specialist I

Summary

Entry-level role focused on foundational title processing, learning state regulations, and supporting basic title resolution activities.

Minimum Qualifications

• High School Diploma or GED
• Generally less than 2 years of related experience
• Strong attention to detail and organizational skills
• Effective communication and customer service skills

Key Responsibilities

• Process and reassign titles for auction vehicle sales
• Review titles for accuracy and completeness
• Assist with outstanding title reports and seller follow-up
• Support sale-day transactions and audits

Preferred Qualifications

• Prior experience in administrative, automotive, or customer service environments

Schedule

• Monday, Tuesday and Wednesday - 8:30am - 5:00pm
• Thursday - 8:00am - 5:00pm
• Friday - 8:30 - 3:00pm

USD 18.22 - 27.36 per hour

Compensation:

Hourly pay rate is in the range of $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets