Title Specialist

Openlane; Carmel (IN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid vacation and sick time

Parental leave and life insurance

Job summary

OPENLANE is a technology-driven, data-powered marketplace for used vehicles, seeking a Title Specialist in Carmel, IN. You will handle title service processing to ensure SLA and PAR quality, support 50 state titling processes, and maintain strong communication with auctions, DMV, and clients.

The role requires high accuracy, fast typing, and solid organization while collaborating with a team in a fast-paced environment. Onsite position with competitive benefits and opportunities for growth.

Qualifications

• High School Diploma or equivalent required.
• Associate’s or Bachelor’s degree preferred.
• 1–2 years general office and data entry experience.
• Fast, accurate typing 45–60 WPM.

Responsibilities

• Provide excellent customer service via telephone and research questions.
• Complete title and/or registration applications and recovery affidavits.
• Input new title requests into title inventory system and track transactions.
• Call Department of Motor Vehicles for daily updates and maintain title documentation.

Skills

Customer service

Data entry

Office administration

Education

High School Diploma or equivalent

Associate/Bachelor’s degree preferred

Tools

Google Applications

Windows OS

Job description

Title Specialist### Title SpecialistApply: Onsite: US - IN - Carmel (OPENLANE): Full time: Posted Today: R-254764**Who We Are:** At OPENLANE we make wholesale easy so our customers can be more successful. **We’re a technology company** building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. **We’re a data company** helping customers buy and sell smarter with clear, actionable insights they can understand and use. **And we’re an innovation company** accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. **Our Values:** **Driven Waybuilders.** We pursue challenges that inspire us to build, create, and innovate. **Relentless Curiosity.** We seek to understand and improve our customers’ experience. **Smart Risk-Taking.** We transform risk into progress through data, experience, and intuition. **Fearless Ownership.** We deliver what we promise and learn along the way. **What We Offer:*** Competitive pay* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)* Immediately vested 401K (US) or RRSP (Canada) with company match* Paid Vacation, Personal, and Sick Time* Paid maternity and paternity leave (US)* Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)* Robust Employee Assistance Program* Employer paid Leap into Service Day to volunteer* Tuition Reimbursement for eligible programs* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization* Company culture of internal promotions, diverse career paths, and meaningful advancement**What we're looking for:**Our Title Specialist conduct title service processing with the purpose of ensuring all client service level agreements (SLA’s) and PAR quality standards are met. The Title Specialist must become proficient and gain the client confidence in the areas of customer service, 50 state titling process, recovery affidavits, and communications with the auctions.**What You'll Do:*** Excellent customer service, strong telephone support and ability to answer or research the answer to client questions.* General filing, copying and administrative support.* Complete title and/or registration applications, recovery affidavits and tracking transactions in all 51 U.S. jurisdictions.* Input new title requests into title inventory system.* Call Department of Motor Vehicles for updates daily.* Prepare and distribute title invoices involving a fee or charge.* Review all titles and related documents for clients assigned to determine action required to provide good negotiable titles.* Post title information to remarketing units in inventory.* Create, sign, and keep documents confirming the movement of title work within PAR North America. Correct identification of each title is necessary.* Prepare, audit and maintain records relating to money required by states to process individual titles.* Communicate changes with Department of Motor Vehicles in state processing of title applications to the Title Supervisor and Manager.* Maintain a quick reference guide containing information appropriate to day-to-day title needs.* Maintain up-to-date files keeping current information and required forms to apply for new, duplicate or repossession titles from each state.* Understand and use the NADA and Registration Text Book and other applicable trade manuals.* Retain and understand how to utilize all the PAR internal computer system.* Maintain open lines of communication with all clients assigned. Communicate any concerns to supervisor or management.* Provide reports to management or clients as required.* Perform other duties as directed by Management.**Must Have's:*** High School Diploma or equivalent required.* Associate’s or Bachelor’s degree preferred.* 1-2 general office and data entry required.* Fast, accurate typing – 45-60 WPM.**Nice to Have's:*** 1-2 years experience in Title processing preferred.* Strong organizational skills and attention to detail.* Computer Experience – Windows and Google Applications**Sound like a match? Apply Now - We can't wait to hear from you!**