Title Clerk - Private Label

OPEN OPENLANE US Inc; Carmel (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with company match

Paid time off

Paid parental leave

Disability & life insurance

Tuition reimbursement

Volunteer day

Job summary

OPENLANE US Inc is seeking a Title Clerk to verify and process incoming titles onsite at our Carmel, Indiana office. The role requires careful data entry, title checks for state compliance, and collaboration with multiple departments to ensure accurate processing.

Ideal candidates will have two years in data entry or title work, strong communication skills, and familiarity with Google Apps. A notary license is preferred and a HS diploma or GED is required.

Qualifications

• Two years of experience in data entry or title work.
• Basic knowledge of state title processes and automotive terminology.
• Strong typing: 55 WPM and 10-key proficiency.
• Excellent written and verbal communication skills.

Responsibilities

• Enter title data into the system accurately.
• Verify payment status for titles and supporting docs.
• Review titles for accuracy and compliance with state law.
• Handle re-assignment of titles and provide supporting documents.
• Scan titles into electronic format and manage filing.
• Prepare and ship titles to buyers daily via FedEx.
• Assist with reporting, audits, and title inquiries.
• Support coordinators with title updates and follow-up tasks.

Skills

Attention to detail

Strong communication

Team player

Notary

Education

High School Diploma or GED

Tools

Google Apps

Job description

Who We Are

At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

We’re Looking For

A Title Clerk who acts as a support partner by verifying and processing all incoming titles. The Title Clerk is responsible for ensuring all titles are processed and verified accurately, efficiently, and effectively by following correct policies and procedures. Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are always followed. The Title Clerk collaborates with various departments and has no direct reports. This position operates onsite in our Carmel, Indiana office. The ideal candidate will reside within this area.

What You’ll Do

• Performs data entry, and inputs title information into the system.
• Verifies payment status.
• Checks vehicle titles and/or supporting documentation for accuracy ensuring the title is acceptable under state law by the buyer and does not contain any alterations.
• Re-assigns title and provides supporting documentation based on confirmations of sale for large consignors as well as dealer-to-dealer transactions.
• Scans titles into electronic format.
• Creates shipping labels, packages, and seals, and sends titles to buyers daily via Federal Express.
• Ensures titles are delivered to the correct purchasing dealer and/or buyer.
• Responsible for running title reports and assisting with title inquiry emails.
• Files titles that are awaiting payment into a secured fi reproof title cabinet.
• Assists Coordinators/Leads with reporting, audits, title updates, and/or phone calls.
• Other projects and tasks as assigned.

What You Need

• Attention to detail and ability to accurately distinguish between numbers and letters and alphabetize.
• Strong written and verbal communication skills.
• Must exhibit strong team player attributes with the ability to multi-task and prioritize as well as work independently.
• Must type 55 WPM and have strong 10-key typing skills.
• Two years of experience in data entry or title work is required with automotive experience preferred.
• General automotive knowledge is required.
• Conflict resolution and customer service skills are required.
• A notary public license within 6 months of hire is preferred.
• Basic knowledge of Google applications.
• High School Diploma or GED required with some college preferred.

OPENLANE is an equal opportunity employer and a drug-free workplace.

OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

California Residents: Click here to learn more about the personal information we collect in the application process. Also, click here for how we adhere to the California Fair Chance Act. Canadian Residents: Click here for how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation