Title Specialist

Berkshire Hathaway Automotive; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Berkshire Hathaway Automotive is seeking a Title Specialist in Phoenix, AZ to manage title processing, verification, and documentation for retail and wholesale transactions. You will liaise with lenders, DMVs, and customers to ensure accurate records and timely deal closure.

Responsibilities include reviewing contracts, resolving title discrepancies, and collaborating with sales, finance, and accounting teams to maintain compliant title records and a positive client experience.

Qualifications

• Experience with automotive title and registration, including document handling and regulatory compliance.
• Experience with CDK automotive DMS; AADA software is a plus.
• Strong communication to coordinate with customers, lenders, DMVs, and internal teams.
• Excellent customer service and professional demeanor.
• Training capabilities, such as assisting onboarding or guiding teammates on title procedures.
• Attention to detail and familiarity with title management software, Arizona motor vehicle regulations.
• Prior automotive title or related administrative experience preferred.
• Must clear a pre-employment background check and drug test.

Responsibilities

• Process vehicle titles and ensure accuracy and regulatory compliance.
• Review contracts and verify ownership documents.
• Coordinate with lenders and DMVs; resolve title discrepancies.
• Collaborate with sales, finance and accounting to ensure smooth deal completion.
• Communicate title status to customers and internal stakeholders.

Skills

Communication skills

Customer service

Training capabilities

Attention to detail

Title procedures knowledge

Tools

CDK automotive DMS

AADA Software

Job description

Company Description

ABC Nissan, a Berkshire Hathaway Automotive dealership. Berkshire Hathaway Automotive is one of the largest groups of affiliated dealerships in the United States, with over 100 franchises across 10 states, including Arizona, California, Florida, Georgia, Illinois, Indiana, Missouri, Nebraska, New Mexico, and Texas. The organization’s affiliated dealerships are recognized for operational excellence, strong financial performance, and an exceptional customer experience. Drawing on deep industry expertise, innovative strategies, and advanced technology, Berkshire Hathaway Automotive supports its dealerships in maintaining leadership positions in the automotive market. The company emphasizes resilient, adaptable business models and fosters engaged, proactive leadership at every level.

Role Description

The Title Specialist is a full-time, on-site role based in Phoenix, AZ. This position is responsible for processing vehicle titles, ensuring accuracy and compliance with state and local regulations, and coordinating title-related documentation for retail and wholesale transactions. Day-to-day tasks include reviewing contracts, verifying ownership documents, working with lenders and DMVs, and resolving title discrepancies or issues in a timely manner. The Title Specialist collaborates closely with sales, finance, and accounting teams to support smooth deal completion and to ensure all title records are maintained and filed correctly. This role also involves communicating with customers and internal stakeholders about title status, contributing to efficient operations and a positive client experience.

Qualifications

• Candidates should possess experience with Automotive title and registration including document handling and regulatory compliance.
• Experience with CDK automotive DMS a plus, was well as A.A.D.A. Software.
• Candidates should possess strong Communication skills to coordinate effectively with customers, lenders, DMVs, and internal teams.
• Candidates should possess excellent Customer Service skills, with the ability to manage inquiries, resolve issues, and maintain a professional demeanor.
• Candidates should possess Training capabilities, such as assisting in onboarding or guiding team members on title procedures and best practices.
• Additional beneficial qualifications include attention to detail, proficiency with dealership or title management software, familiarity with Arizona motor vehicle regulations, and the ability to manage multiple
• Prior automotive title or related administrative experience strongly preferred.
• Must clear a pre-employment background check and drug test.